As a DISC Personality Profiler and Executive Confidence and Leadership Coach, I love to get to know my clients in minutes rather than months. This is why I invite them to complete a DISC personality profile as the first activity as part of their coaching programme. I do this so that I can adapt my communication preferences to theirs, to get the best out of them and move them quickly from where they are now to where they want to be.
We are all unique individuals with different personalities and as Steven Covey said in his book 7 Habits of Highly Effective people “Seek first to understand, and then to be understood”.
Once we understand ourselves we can learn to understand others. If a person communicates to you according to your behavioural preferences, you are more likely to be receptive and respond positively. When we appreciate both differences and similarities in people, we are more likely to lay aside “wrong” and “right” labels.
DISC opens the doorway to effective communication allowing you to modify your language and behaviour to manage people in any given environment. People respond better to people they like and understand. People are different, however they are predictably different. Let’s take a look at the 4 different personalities and I’ll share 3 Top Tips on how to effectively communicate with them.
These are outgoing and task oriented people who like to be in charge. They are big picture thinkers where their biggest fear is failure. They are strong willed, courageous, have a compulsive need for change, independent and self-sufficient who excel in an emergency.
These outgoing and people focused individuals like to be involved. Their biggest fear is rejection and loss of influence. They are charismatic, friendly, talkative, positive and generous. They will be the life and soul of the party and it will be like having Tigger in the room, full of energy with stories to tell to keep the audience entertained.
These are reserved and people focused individuals who like you to show them that you care. Their biggest fear is loss of security. They are kind, quiet, well balanced, dependable, diplomatic, patient and happily reconciled to life.
These are reserved and task focused people who love the detail. The more detail they have, the happier they are. Their biggest fear is criticism. They are perfectionists, loyal, creative, conscientious and they never leave a stone unturned, always dotting the I’s and crossing the T’s.
I would love to know which personality profile most resonates with you so that we can have an effective conversation. I am an Influential I that turns into a Dominant D in stressful situations. I’ve been told by my family that when I am at my best and communicate effectively with them “I am the heartbeat of the family”, yet when I am at my worst and not communicating effectively “I am a dominant, demanding, red dragon in a whirlwind where everyone just needs to get out of my way”.
This fabulous insight into how I communicate and the impact that this has on others has been transformational and if you would love to learn more about how this tool can be used to transform your communication and improve relationships then I would love to explore it further with you. Contact me at firstname.lastname@example.org
Claire Cahill is a Confidence and Leadership Coach specialising in Employee Engagement which gave her the material to write her books